Answers to all your platform questions
Can I pause alerts?
Do offline alerts work for Vergesense sensors?
Why are my reports failing?
How does time zone affect my alerts?
What time zones does the platform use?
Do you need a user account in the platform to view a dashboard?
Why can't I see my data in Solution Views?
Can I delete sensors?
How do I find a sensor/ device ID?
Can you reset historical sensor data?
Why are my desk occupancy sensors only showing as N/A
If I install my device as temperature can I get the past data reprocessed as occupancy data instead of temperature?
Why is my Electricity Monitoring Solution View not working?
Why is my sensor data missing, but the sensor is online?
How to close the Infogrid messenger pop up
How to delete a building?
Can I "uninstall" a sensor?
Can I repurpose my sensors?
Why are some of my Monnit Gateways saying offline, while others say N/A?
How do I identify an alert with just the sensor name or ID?
What is my sensor state and can I change it to green?