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Installing a Cloud Connector (CCON)

Step by step guidance of how to install a Disruptive Technologies Cloud Connector

Dan Allen avatar
Written by Dan Allen
Updated over 10 months ago

A Cloud Connector (CCON) is the device that collects data from all Disruptive Technologies (DT) sensors and sends data to the cloud, so it can be viewed in the platform.

A cloud connector can collect data from DT sensors that are within ~75m of it in an open space, falling to 25-40m in a hospital ward. Like WiFi, this varies based on thickness of walls and floors between sensors and Cloud Connector, and any other obstacles. A single Cloud Connector can host up to 30,000 DT sensors at once, as long as they are within range.

You will need a Cloud Connector installed before you are able to configure and install any Disruptive Technologies sensors.

Installation Video Guidance

Step by Step Guide

Infogrid Platform Configuration

  1. To configure the device in the platform, click here.

  2. The QR code needed to identify the device is on the back of the Cloud Connector. If identifying the Cloud Connector manually (via touch), it will need to be plugged in and online. Also make sure you have removed the plastic film on the front of the Cloud Connector for the touches to register.

Cloud Connector Install

  1. Plug one end of the Ethernet cable into the port named either 'Data + Power' or 'Out' on the PoE injector, and the other end into the Cloud Connector.

  2. Take the Cloud Connector to the installation location and plug the PoE injector into the wall.

  3. Check the Cloud Connector is online by looking for the white cloud symbol (see below). The dots beneath the cloud symbol indicate the signal strength. It may take some time to come online and you may see the red cloud prior to seeing the white one. If the red cloud remains for some time, see troubleshooting.

  4. Install the sensor high on the wall using the screws or sticky pad provided. Screws are recommended for permanent installations.

Connect to Ethernet (optional)

Plug the Ethernet cable into the data IN port of the PoE-injector or directly to a PoE device with an Internet connection.

The Cloud Connector will automatically switch over to using Ethernet instead of cellular.

When connecting the Cloud Connector to the local network via Ethernet, the network security configuration must allow the Cloud Connector to access required network ports and resources.

For further information about configuring your firewall, please see:

Hints & Tips

  • Installing high on a wall, in a riser or in the ceiling will avoid installing in public spaces with high footfall where they can be easily knocked

  • Avoid placing it on metallic surfaces, in metal cupboards etc. as this hinders connectivity and range

  • Installing in the middle of a room will give better coverage

  • For a basement installation, the Cloud Connector may work from the ground floor (connecting to sensor in the basement), but if not you'll need a Data over Ethernet access point in the basement

  • The Cloud Connector can receive power from an electrical outlet using the included PoE-injector or directly from a PoE device like a switch.

    • Power from an electrical outlet

      1. Connect the Ethernet cable to the Cloud Connector

      2. Connect the other end of the cable to the Data + Power or Out port on the PoE-injector

      3. Plug the PoE-injector into the electrical outlet using the included plug adapter

    • Power from a PoE device

      1. Connect the Ethernet cable to the Cloud Connector

      2. Connect the other end of the cable to the PoE port

Install Video

Further guidance can be found in our video guide here.

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