Skip to main content
All CollectionsTroubleshooting GuidesDisruptive Technologies (DT)
Cloud Connector (CCON) Display Symbols Reference
Cloud Connector (CCON) Display Symbols Reference

A reference guide to help understand what the symbols on your Cloud Connector (CCON) mean

Claire Roos avatar
Written by Claire Roos
Updated over 3 months ago

An explanation for the different symbols shown on the front of the DT (Disruptive Technologies) Cloud Connector (CCON) is below.

Display

Meaning

ccon_status_cloud_celluar.png

Connected on cellular.

ccon_status_cloud_ethernet.png

Connected through Ethernet.

ccon_status_celluar_no_cloud.png

No connection (no cloud symbol).

ccon_status_celluar_no_cellular.png

No cellular connection.

ccon_status_celluar_no_ethernet.png

No Ethernet connection.

ccon_status_blank.png

Not connected to power (no lights).

ccon_status_symbol_stuck.png

Booting up, error state or the Activity Monitor mode is active (stuck sensor symbol).

ccon_status_updating.png

The Cloud Connector (CCON) is being updated with new software. The software update is completed in a few minutes without losing sensor data. Keep the unit powered on while this symbol is shown.

Did this answer your question?