Pipe Monitoring sensors (PM Sensors) can be used to monitor temperature in pipes. This can be used to determine whether taps need to be flushed, or minimize the risk of Legionella.
Before installing your sensors you MUST have a Cloud Connector (CCON) installed in the area that you are installing your sensors so that you can check the signal of the sensors as you install them. For guidance with installing your cloud connector, please see How to Install a Cloud Connector
Step by Step Guide
Configuring your sensor in the Infogrid Platform
Once your sensor has been mounted into the range extender you are ready to proceed with setting up your sensor. To do this you need to be signed into the Infogrid platform. For further information about which which type of pipes work with Pipe Monitoring, please see here.
Select “Settings” from the menu on the left hand side.
From the settings menu, select “Install Sensors”
Scan the QR code found on the temperature sensor, and select “Pipe Monitoring” from the options menu
Complete the details on the following pages (room, sensor name, location etc.)
Setting up your Pipe Monitoring Range Extender for the physical sensor installation
What will you need?
For further information about setting up your range extender please see our Pipe Range Extender Guide
Setting your Temperature Offset
When you install a pipe monitoring sensor, you are installing it on the outside of a pipe and therefore you are measuring the temperature of the pipe and not the water itself.
For compliance reasons, it's important the sensor monitors the temperature of the water. A temperature offset is designed to ensure you are monitoring the temperature of the water in the pipe, rather than the temperature of the pipe itself.
For a step by step guide to setting your Temperature offset, please see our Temperature Offsets help guide.
Setting your Temperature Thresholds
You are able to set custom temperature thresholds both within the reporting modules and for alerts. These customisable temperature thresholds can be used to monitor based upon your own regulatory guidelines or be set building to building based on needs. By moving from a single temperature measure to a range also means you can mitigate water scald risks by ensuring water remains in a safe range (please note if the temperature reading is above the maximum range this will continue to be reflected in the reporting module as a fail)
More information about setting your temperature thresholds can be found here
Recommended installation locations
These are the sensor locations we recommend, subject to your Scheme of Control:
Cold Water Supply (pre-storage tank)
Cold Water Supply (post-storage tank)
Boosted Cold Water Supply (post)
Calorifier (pre or supply)
Calorifier (post or flow)
Calorifier (return)
Boiler (pre on cold water supply)
Boiler (post on hot water outlet)
Cold taps - pre-TMV
Hot taps - pre-TMV
Blended taps - pre-TMV
Taps fed by a point of use heater (optional pre + post)
Water coolers - on the thin plastic pipes that lead to the cooler (make sure the pipe runs down the middle of the thermal pad covering the installed sensor)
Please note: We recommend installing your sensor at a minimum distance of 50-60cm from a calorifier or boiler to prevent heat conduction from along the pipe providing inaccurate temperature readings.
Outlet specific guidance
When installing on outlets, make sure you think about 3 things:
Install as close to the outlet as possible. This is especially important when installing on Point of Use water heaters as the heat from the heater can affect the sensor's readings.
Install on a pipe that only leads to a single outlet, not one that feeds multiple outlets. We need to know when each outlet is flushed.
Make sure the cable tie is firmly installed so the sensor cannot slip
