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FAQ's: Interval Data

Know the facts about the Utility Interval Data software only solution.

Dan Allen avatar
Written by Dan Allen
Updated over 10 months ago

What is Interval Data

For some buildings, we will use the interval data directly from the utility company’s website instead of our IoT hardware. This data comes in 15-minute to 1-hour increments, and can be used like real-time data in most parts of the Aquicore platform. Aquicore checks each utility website once a day but data can be lagged for one to several days on the site. If you are not sure if your building is using interval data you can check with your Engagement Manager or reach out to support@aquicore.com

How does it get set up?

With just a username, password, utility website URL, and meter numbers you can get meters enrolled in as quickly as 3 to 10 days. Learn more about adding utility accounts here.

What are some of the benefits of interval data?

  • Lower Installation Costs - In certain regions like Texas and California pulse output installations for real-time data are very costly.

  • Faster Delivery - Interval installations take only 3 to 10 days while hardware installations can take weeks.

What are some of the shortcomings of interval data?

  • Not Timely - Interval data is a minimum of 24 hours behind but can be lagged several days.

  • Main Feed Only - Interval data is only available for utility meters. Submeters are not accessible with interval data

  • Missing Feature Set - Features like real-time alerts and daily reporting are not available with interval data

How does it look on the platform?

When viewing interval data throughout the platform the tooltips on graphs will show the source of data so you can know if the lag is expected due to its interval source

When one or more meters for a building are missing data then the building's energy curve will get slightly transparent and the tooltip will indicate that not all data has been received yet.


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